Trainer (HR Officer)
Client Description
Our client, one of the world’s leading supply chain company, is looking for a Trainer to support its expansion in Hong Kong.
Job Description
- Take lead to plan, design, deploy and manage various training and development programs in Customer Service
- Act as key trainer in Customer Service, support team managers and supervisors to conduct post-training evaluation and coaching to gauge training effectiveness
- Coordinate Customer Service training programs and other CS-related training in line with the CS recruitment schedule
- Update and maintain training record database
- Prepare and update training materials to cope with the development needs
Job Requirements
- University Degree / Diploma in Training and Development or related disciplines
- 4 years’ experience in a related capacity, preferably with hands-on experience in planning, designing, deploying and managing training and development activities
- Experience in air express industry and/or customer service is preferable
- Excellent facilitation and training skills, passionate in training and people development
- Strong communication and interpersonal skills
- Good planning, organizing and analytical skills
- Good command of spoken and written English & Chinese and Mandarin
- Proficient in MS Office applications (Word, Excel, PowerPoint etc.)
- Mature, self-motivated and result oriented
Function
Admin & HR
Employment Type
Permanent
Salary Range
HK$ 20000 - 28000
Yr(s) of Exp
4
Education Required
Degree
Post Date
2018-09-11
