Popular eCommerce & B2C company
• Understand platform compatibility, perform system tuning, and making recommendations for improvement;
• Monitor and maintain both hardware and software on data center or cloud platform to meet SLA standard;
• Monitor WAN traffic, troubleshooting with ISP or other related parties;
• Research and implement new technology, follow best practices and procedures that could improve our services;
• Backup/Restore, Capacity Planning;
• Providing off-hours operational support when necessary
• Provide both technical support to our internal user or client
• Degree in Computer Studies or equivalent;
• 2+ years of experience in supporting an Internet website infrastructure;
• Sound knowledge on Linux and open-source technology (e.g. Nginx, CouchBase, Solr, Redis, MongoDB).
• Sound knowledge on Juniper Switch and networking
• Independent, good problem solving skills and as a good team player;
• Good command of spoken and written English and Chinese;
• LPI/MCSE/CCNA/CEH/ITIL and related professional certificates is preferred
