• Implement and to manage technologies, infrastructure, and platforms
• Constantly analyze, review and maintain the network infrastructure security
• Plan, design and implement network Capacity Planning so that resources are effectively managed and predicted, to proactively support the growth of the company business
• Participate in escalated incidents / problems via diagnosing the occurrence of incidents / attacks and then rectify the underlying incidents / problems.
• Assess, recommend, lead and implement security controls and modules to ensure sufficient protection of corporate intellectual property and business continuity of the customers
• Manage operation and Internet resources and inventory like AS#, IP addresses, Domains, hardware / software and ISPs etc...
• Manage platform accesses and operations which align with ISO 27001 & PCI-DSS requirements.
• Manage platform hardware and software release
• Liaise with other global teams and partners in managing and operating data centres around the world
• Implement and maintain network management tools, such as PRTG, Syslog, Nagios, Inter-mapper, etc.
• Ensure customer satisfaction through effective handling of security incidents and open communication with customers
• Work on standby, roster, odd hours as required.
• Act as an escalation point for customers during incidents