Company Description: A leading workplace technology and systems integration provider specializing in IT infrastructure, audiovisual solutions, hybrid workplace technologies, and smart office systems, supporting multinational enterprises across the Asia Pacific region.
Location: Kowloon Bay
Nature: Permanent
• Provide administrative and operational support to the AV team, project managers, department head, and consultants.
• Coordinate project schedules, installation arrangements, site visits, product deliveries, and service activities.
• Communicate with clients regarding appointments, access arrangements, delivery schedules, project updates, and general service inquiries.
• Follow up on project progress and outstanding action items with clients, vendors, and internal teams.
• Prepare quotations, purchase orders, invoices, delivery documents, and project-related records.
• Liaise with suppliers to monitor product availability, lead times, and delivery status.
• Coordinate with finance on invoicing, payment processing, and account follow-up activities.
• Maintain accurate project documentation, reports, filing systems, and administrative records.
• Organize meetings, prepare reports, and support daily team operations.
• Assist with assigned projects and ad hoc operational duties to ensure smooth project execution and customer satisfaction.
• Diploma or above in Business Administration, Operations, Project Coordination, or a related discipline.
• Approximately 2-5 years of administrative, coordination, customer service, or operations support experience.
• Experience supporting AV, engineering, IT, technical, project, or service teams is an advantage.
• Strong communication and interpersonal skills with a customer-oriented mindset.
• Well-organized, responsible, and capable of managing multiple tasks and deadlines effectively.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Detail-oriented, proactive, and able to follow through on assigned responsibilities independently.
• Good command of written and spoken English and Chinese.
• Able to work effectively both independently and within a collaborative team environment.
• Experience in executive assistant, team administrator, project coordinator, or operations support roles is highly relevant.
