Company Description: A leading life insurance provider in Hong Kong, offering comprehensive solutions in life insurance, wealth management, medical, and retirement protection. The company emphasizes innovation and sustainable growth to meet diverse customer needs.
Location: Cityplaza, Taikoo Shing
Nature: Renewable Contract (6 months)
Candidates with stronger experience may be considered for Assistant Manager level.
• Support the planning and execution of member management and communication initiatives
• Conduct analysis on digital program usage and member behavior to generate insights
• Manage procurement of vouchers and oversee redemption store operations
• Load, validate, and maintain data for operational reports and dashboards
• Coordinate and execute offline and face-to-face member engagement activities and events
• Handle daily administrative and program-related tasks to ensure smooth operations
• Collaborate with cross-functional teams to support ongoing and long-term program success
• Assist in monitoring program performance and preparing regular progress reports
• Bachelor’s degree in Business Administration, Marketing, or a related discipline
• Minimum 4 years of experience in digital operations, marketing support, or a similar role
• Strong organizational skills with meticulous attention to detail
• Proven ability to manage time-sensitive operational workflows effectively
• Curiosity about data with eagerness to learn analytics techniques
• Excellent communication and interpersonal skills for cross-team collaboration
• Demonstrated problem-solving mindset and willingness to learn
• Previous exposure to CRM systems is an advantage
