Candidates with less experience will be considered as Solution Consultant

Responsibilities

• Ensure successful implementation and adoption of total solutions by client and overall client satisfaction;
• Build and maintain close relationships with customers and suppliers through all phases of needs assessment and solution implementation;
• Participate in technical solutions for customers during pre-sales stage;
• Work with project team to support resource plan, test plan, testing execution, problem management, and operation processes transformation;
• Provides IT Pre-Sales activities including Proof-of-Value, Product Presentation, Product Evaluation, Proposal Formulation
• Develop new IT Solution technology
• Work internally with Sales Team and Product Team to enhance product development
• Work externally with vendors and partners to generate business opportunities
• Manage to implement infrastructure integration solution and support to internal, external systems including existing and new rollouts.
• Assess, evaluate and recommend the vendor solution’s feasibility under facilities, server, desktop, network, user operation, etc.
• Enforce to incorporate resilience, diversity, redundancy, security measures during infrastructure planning and design.
• Coordinate the deployment or rollout, and ensures proper service transition to vendor, internal IT and outsourcing teams for on-going support.
• Prepare planning and design documentation.