Client Management

• Guide the development of integrated solutions that leverage agency offering and are mutually beneficial for the client and the agency
• Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
• Guide the development, writing and presentation of incremental project proposals, scopes of work, schedules and staffing plans. Ensure PCNs are clearly communicated to client and approved
• Build and maintain effective client relationships, ensuring that all client's needs are listened to, understood and responded to in a timely way
• Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items

Team Management

• Manage project process from planning to creative to execution
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
• Develop talent of junior team by providing challenging assignments and ongoing constructive feedback

Budget Management

• Oversee client profitability
• Manage budget communication to the client
• Ensure that an opportunity brief is developed to set the stage for strategy development
• Collaborate with planner and creative partner to ensure all creative content and agency solutions address the business need
• Participate in creative brainstorms to generate ideas for clients
• Ensure that a measurement metric is in place